Terms of service

Terms of Service

Effective Date: August 2, 2026

Welcome to Fior Parfum. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these Terms.

1. Acceptance of Terms

By using the Fior Parfum website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to ensure that all product descriptions, images, and prices are accurate. However, slight differences in packaging, color, or appearance may occur due to manufacturing updates or screen settings.

We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

3. Pricing

All prices displayed on our website are in the applicable currency and are subject to change without prior notice.

In the event of a pricing error, Fior Parfum reserves the right to cancel or refuse any order placed at the incorrect price.

4. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or decline any order.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Limit quantities purchased per customer.

If your order is cancelled after payment, a full refund will be issued.

5. Payment

We accept the payment methods displayed at checkout.

Orders will only be processed after successful payment verification.

6. Shipping & Delivery

Estimated delivery times are provided for convenience and are not guaranteed.

Fior Parfum is not responsible for delays caused by:

  • Courier services
  • Customs clearance
  • Weather conditions
  • Public holidays
  • Events beyond our reasonable control

Risk of loss passes to the customer upon successful delivery.

7. Returns & Refunds

Returns are governed by our Return & Refund Policy.

Returns are accepted within 3 calendar days of delivery, provided the product meets our return requirements.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Product designs
  • Text
  • Graphics
  • Website design
  • Branding

is the exclusive property of Fior Parfum and may not be copied, reproduced, distributed, or used without our prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with the operation or security of the website.
  • Use our content without permission.

10. Limitation of Liability

To the fullest extent permitted by law, Fior Parfum shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the purchased product.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

12. Force Majeure

Fior Parfum shall not be held responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, pandemics, government actions, strikes, or transportation disruptions.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

14. Changes to These Terms

Fior Parfum reserves the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on the website.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact Fior Parfum through the contact information provided on our website.

Thank you for choosing Fior Parfum. We appreciate your trust and look forward to serving you.